It depends on the product. Embroidered garments start from a single item; large-format prints are one-offs by nature; promotional items typically have MOQs from 25–100 units depending on the line.

Vector files (AI, EPS, PDF, SVG) are ideal for logos and lettering, since they scale without loss. For photography, high-resolution PNG or TIFF works best. We'll let you know if anything needs reworking.

Yes. If you only have a low-res JPEG or a fax-quality copy, our in-house design team can redraw it as a clean vector file. Charged separately and yours to keep.

Standard embroidery and small print orders ship within 5 to 7 working days from artwork approval. Large-format and signage runs vary by complexity, so we'll give a firm timeline at quote stage.

Often, yes. Rush surcharge applies and depends on what else is in the queue. Get in touch with your deadline and we'll be straight with you about what's possible.

Always. We supply a digital proof for sign-off on every job, and for signage and large-format work we can run a physical sample at cost if colour-matching matters.

For signage, vehicle livery, window vinyl and exhibition stands, yes. Our install team covers Kent and Greater London as standard; further afield by arrangement.